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Open Your Privacy Policy Controls

sattakeng links your account profile, wallet activity through UPI, Paytm, PhonePe and Google Pay, and device signals to this Privacy Policy so you can see what we collect…

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sattakeng Open Your Privacy Policy Controls
CONTACT ROUTES

Check Your Privacy Contact Paths

Privacy questions are handled through the same account support routes you use for wallet and access queries, but we ask you to mark the message as a privacy request.

Privacy email Send privacy requests to [email protected] with the subject line “Privacy request”. We will check the account match before discussing data, so avoid sending full UPI PINs, passwords or private banking codes.
Account help area Use the help area after login when your request concerns profile data, cookie choices, wallet records or account access logs. Logged-in requests are easier to match and reduce extra identity checks.
Payment data queries For privacy questions tied to UPI, Paytm, PhonePe or Google Pay entries, share the date, amount and reference code visible in your wallet. We use that context only to trace the related record.
DATA CARE

Browse Our Data Handling Practices

Our privacy work is built around clear records, limited access and traceable changes. We separate profile details, payment references, device signals, support messages and game-session logs so each category is used for…

Collection scope

We collect account details such as name, mobile number, email, login records, device data and wallet activity when you provide them or use the service. Each field is tied to access, payment checks, support or legal duties.

Cookie choices

Cookies and similar tools help us keep you signed in, remember India language settings and detect unusual access attempts. You can adjust browser settings, though some account-security checks may need basic cookies to work.

Wallet records

UPI, Paytm, PhonePe and Google Pay references are stored with transaction status, time stamps and account IDs. We keep these records so payment disputes, refunds, withdrawals and privacy queries can be traced accurately.

Identity checks

When law, payment rules or security checks require verification, we may ask for identity details or supporting documents. Access to those files is restricted to trained staff and service partners who need them for the check.

Retention periods

We keep data only as long as needed for account service, transaction records, security logs, dispute handling and legal duties. When a record is no longer needed, we delete it or make it harder to identify you.

Change requests

You can ask us to correct profile details, update contact preferences or explain a record linked to your account. We may verify your identity first so another person cannot change your data.

Discover Privacy Policy Answers

These answers explain how this Privacy Policy works for your account, wallet records and support contact with us. They are written for India account holders and cover common privacy requests, including access, correction, payment references, cookies, sharing and retention. If your question depends on your location, the answer may also depend on local law and whether access is available where local law permits.

It covers account details, login records, device signals, payment references, wallet history, support messages, cookie data and game-session records linked to your account. It also explains why we use each category and when sharing may happen.

Yes. Write to [email protected] or use the logged-in help area and mark the message as a privacy request. We may verify your account first, then provide the data we can lawfully share.

UPI, Paytm, PhonePe and Google Pay references help us match payments to your account, trace failed transactions, check withdrawal requests and answer privacy queries. We do not ask for your UPI PIN or banking passwords.

Yes. Cookies help with login sessions, language settings, fraud checks, device recognition and service analytics. You can manage many cookies through your browser, but some basic cookies may be needed for account security.

Limited data may be shared with payment processors, identity-check partners, hosting services, support tools, analytics providers and legal authorities when required. Each share is tied to account service, security, payment handling or a valid legal request.

Send the correction request from your registered email or through the logged-in help area. Tell us which field is wrong and provide supporting proof if needed, so we can update the right account record.

Retention depends on the record type. Payment and security logs may be kept longer than support chats because disputes and legal duties can continue after a session ends. When allowed, we delete or anonymise older data.

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